Useful Information & FAQs

Product Selection

Dermalogica – For years, Dermalogica’s formulas have pioneered new standards for product performance. Using only the finest ingredients available, all Dermalogica products are non-comedogenic and contain no occlusive mineral oil or lanolin, no irritating artificial colors or fragrance, and no drying S.D. alcohol.

Babor – The Babor brand stands for top-quality cosmetics that combine state-of-the art scientific knowledge and effective natural formulations. These unique products are based on precious ingredients – for the most part of natural origin. They are extremely well
tolerated by the skin and promote a sense of well-being.

Skinceuticals – To maintain and improve skin health, an effective skincare regime must contain three fundamental elements — prevention, protection, and correction. At SkinCeuticals, product philosophy and educational programs are built around these principles. This line of advanced skincare products is designed to prevent future damage, protect healthy skin, and correct previous damage.

June Jacobs – This elegant collection is based on botanical derived extracts chosen for their nourishing, soothing and relaxing properties and their exfoliating and antioxidant action. Delightfully scented, the June Jacobs Spa Collection Signature Blends were formulated for their therapeutic benefits and relaxing, aromatic properties. These include blends of citrus for combination and oily skin, cucumber for mature and sensitive skin and cranberry for normal to dry skin.

Red Flower – Red Flower encourages the enjoyment of simple experiences and celebrates life through the purity and beauty of flowers. See it. Smell it. Breathe it. Love it. Feel it. Red Flower believes in always looking and trying to find. Each product is created to smell alive and complete, to offer a quiet ritual.

Bath Bloomers – Bath Bloomers bottles the best of two thousand years of beauty rituals, treatments and spa culture to give you a taste of a more beautiful life. We select ingredients from around the world so pure that these subtle combinations of fruits, flowers, herbs and essential oils are powerful enough to intoxicate. They believe in making every moment exquisite, every experience an inspiration and every life more beautiful.

Zents – With amazing ingredients and luxurious formulations, Zents products are ultra-therapeutic to soothe and heal from within. Using many natural ingredients, including herbal extracts, essential oils, and shea butter, these products are designed to improve the texture and look of skin, leaving it soft, and smooth, and lovely.


Seasonal Specials

Vitamin Infused Facial                    

Give your skin the ultimate nourishment, total regeneration and much needed energy with this vitamin cocktail. Dermalogica’s combination of vitamins A, C, and E laced with Retin-A provide a revitalizing power boost that will leave your skin noticeably firmer, smooother and revived!. 75 minutes/$120.00

Earthen Sun Journey

Experience highly therapeutic benefits from this earth based body wrap and massage enhanced with rich vanilla and sandalwood.  A steam bath and gentle dry brush exfoliation will open the skin’s pores and channel deep absorption of detoxifying and hydrating products.  Cocooned in warm layers, therapeutic mud will draw out impurities, stimulate circulation, and improve skin’s elasticity.  Return balance and harmony to skin with a luxurious body massage with special emphasis on feet and hands using a sensuous scented shea butter moisturizer. 105 minutes/$160.00

Soul Refiner

A sun blast body polish combining natural sugar with rich vanilla and sweet orange oil will leave your skin smooth and supple. 30 minutes/$75.00


Policies

Arrival  Please arrive 20 to 30 minutes early.  This will allow time to change, enjoy the therapeutic benefits of steam, and sip a relaxing beverage.   Late arrivals will still finish at the scheduled time, while the normal treatment fee remains unchanged.

Appointments  Please be prepared to provide credit card information or a gift certificate number when scheduling your appointments.  Less than 24 hours notice of cancellation will result in a 50% charge; no notice will result in full charges being processed.

Gratuity Tipping is never expected but always appreciated.  Most clients follow the same guidelines used in service related businesses – 10 to 20%.  Please ask about group tipping protocol. 

Peacefulness  For their safety, children without appointments are not allowed in treatment rooms or in the reception and relaxation areas.  Cell phones and pagers must be silenced during treatments and in the relaxation areas.

Attire  Comfortable robes or pajamas, spa slippers and lockers are available for all clients.  You may wear your undergarments or bathing suit during a massage or body treatment.  However, for optimal results we provide disposable garments and fully drape clients during treatments.

Valuables Please do not bring your valuables to the Spa.  Many treatments require you to remove jewelry.  The Spa is not responsible for lost or stolen valuables.  For security reasons oversized bags are not allowed in the Spa.

Anticipate the details of your spa visit and get the maximum benefit and pleasure from your spa journey.

Explore  Ask for a full description of any treatment that sounds intriguing. Be open to new journeys.

Inquire  If you plan on having more than one treatment, ask the order in which you will receive them. Choosing the right sequence may enhance your pleasure. 

Discover   In the course of your skin or body treatment, you may discover a product you like.  We will provide samples whenever possible or you may purchase a supply for home use.  Products used between treatments extend and maximize results.

Rest   Spend at least 15 minutes sipping relaxing beverages, chatting with friends, or enjoying some solitude.  Try not to rush yourself especially at the end of your journey. This way you won’t have to be concerned if your visit takes a little longer than you anticipated, and you’ll prolong the pleasure of relaxation.

Return   Receive a discount if you reschedule before you leave. And you will have the best chance of getting the date you want, particularly if it is at a popular time. Enjoy the anticipation of a pleasant experience that is also a good investment in your health and well-being.


Frequently Asked Questions

How much do people usually tip?

Most clients follow the same guidelines used in restaurants (10-20%)

Do I have to take off all my clothes?

Our priority is your total relaxation, privacy and comfort.  You may wear your undergarments or bathing suit during a massage or body treatment.  However, for optimal results we provide disposable garments and fully drape clients during treatments

Can I bring my children in the Spa while I am receiving a treatment?

Unless receiving a treatment, children are not allowed in treatment rooms or in the relaxation area without an adult present.  Maintaining a peaceful environment for our clients is very important to us. You will be asked to take crying babies and loud children outside

Can I cancel my spa appointment at any time?

Due to the popularity of spa treatments, many clients await cancellations.  For this reason, a 24 hour cancellation notice is required for all appointments in order to facilitate other clients’ needs.  Clients who do not give 24 hours notice will be charged in full for all services booked.

How early should I arrive for my spa treatment?

Please arrive a minimum of 15 minutes prior to your appointment time.  More time is needed  if you choose to use our amenities prior to your treatment This will allow our front desk agents enough time to check you in and fill out the appropriate information before beginning your treatment. A late arrival will result in shortened treatment time to accommodate other clients

How should I dress for my visit to the Spa?

Please come in whatever clothes you like with as much or as little make up as you desire.  Your comfort is our primary concern and we will have spa attire available for you.

Can I schedule treatments if I am pregnant?

Yes!!  However,  treatments should be avoided that have certain essential oils, deep pressure or heat.  Please advise when scheduling your appointments so we can customize your treatments to meet your special needs.